This is a common problem which leads to a lot of side-effects. I’ve noticed that in some cases the firewall is still somehow running even though you cannot access settings from the control panel or start the service from services.msc. You instead get an error, unfortunately I forgot what the error says. This problem prevents Windows IM, OpenVPN, and other processes that need to access the network from functioning properly since these processes cannot bypass the firewall. Luckily there is an easy solution.
Start > Run > and type netsh winsock restart
You will have to reboot the computer. Once rebooted go into the control panel and turn the firewall OFF.
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Tags: windows